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Responsive online store for leading UK pond supplier

Pondkeeper

You have a successful online store. But how do you further improve your online sales and conversions?

Pondkeeper is a leading pond supplies specialist that sells online from their case in Billingham, UK. We wanted to increase ecommerce sales and conversions on their already popular and successful e-commerce store by identifying sections that could be improved and then overhauling the design of their website.

View Website
Pondkeeper
Live

April 2017

Includes
  • CMS
  • Responsive Design
  • Ecommerce
  • Stock Control
  • Improved checkout
  • Detailed product listings

The detail is in the design

Pondkeeper want to give the best online shopping experience possible so we went through their old website to find what was working and what could be improved.

Armed with that research, we set about putting together visuals and prototypes of how we can improve the site and make transactions more efficient.

Approach

We designed the new website to look more professional, more inviting and easier to use.

We helped increase conversions by making the checkout process clearer, leaner and using tried and tested design techniques to increases customer trust in the payment process.

Sales were increased using cross-selling techniques, making use of their product reviews to better inform purchases and utilising responsive design techniques so that they could take advantage of the mobile and tablet sales they were missing out on.

Pondkeeper
Pondkeeper

Result

We've successfully increased online sales and conversions over a short time period and helped Pondkeeper deliver an excellent digital service.

While Pondkeeper have always been a leader in their field, the new responsive website keeps them firmly at the top of the pecking order amongst their competitors.

Pondkeeper already had a solid foundation so we're proud to have not only kept costs down by using what was already working for them but also dramatically improve their online presence and revenues.

Graham Miller
Graham Miller
Director
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